Scope: 

One of the main features of mFax is the ability to send and receive faxes right from your email. Below you will find instructions on how to do this.

Requirements:

• This feature will only work from an email address associated with an active account in our system. 

Addressing the Email

• Using any mail client such an Outlook or Gmail, compose a message. To find your sender address, please contact your service provider. The full email address should appear as 11digitnumber@fax.uptimevoip.co. For example, 15556667777@fax.uptimevoip.co." It is important to always include the full 11 digits for faxing any number in the US or Canada.

Including a Cover Page

• If you have your cover page setting turned on, mFax will automatically take details from your email and populate onto a cover page (how to turn this feature on/off). Email subject line will populate RE: field of the cover page. Body of email will populate the Comments fields of the cover page. (see screenshot below)
  

• You will notice that the To: field on the cover page is populated with the destination fax number by default. To populate the name of a person/business instead of the fax number simply format as follows:

Attachments

• When sending a fax from the email you can attach multiple documents types (see below). You can attach a single document or multiple documents (varying formats is fine) and they will be rendered, converted to a faxable format, and sent to your destination fax number. Once your documents are attached, simply hit SEND. That's it! We'll take care of the rest.

Allowed Email Attachments:

• Image Files (TIFF, GIF, PNG, JPEG)
• Adobe Acrobat Files (PDF)
• Microsoft Office Files (DOC, DOCX, XLSX, PPTX)
• Text Files (TXT, RTF)

TIP: If you create a file using a scanner or print to file, always choose the option black and white for the output.